FAQs

At Commizo, we understand that you may have questions, whether you’re a first-time visitor or a loyal customer. Below, we’ve compiled answers to some of the most common inquiries we receive.

Q1: How do I place an order on Commizo?
A: Shopping with Commizo is simple and straightforward. Start by browsing our extensive range of beauty and personal care products. Once you’ve found what you need, select the quantity, and click “Add to Cart.” When you’re ready, proceed to checkout where you can review your order, enter your shipping details, and choose your payment method. If you encounter any issues, our support team is just a phone call or email away.

Q2: What payment methods are available?
A: We offer a variety of secure payment options to make your shopping experience as convenient as possible. You can pay using major credit cards, PayPal, or other reliable payment gateways. Our payment process is encrypted and secure, ensuring your personal information is protected.

Q3: How long does shipping take?
A: We aim to process and ship orders within 1-2 business days. Delivery times depend on your location and the shipping method selected. Generally, standard shipping takes 3-7 business days, while expedited options can arrive in as little as 1-3 days. If you have any specific delivery needs, feel free to reach out to our customer service team.

Q4: How can I track my order?
A: After your order is shipped, we’ll send you an email with a tracking number and instructions on how to monitor your package’s journey. You can track your order directly through our website or the carrier’s site using this number.

Q5: What is your return policy?
A: We offer a 30-day return policy for most products. If you’re not completely satisfied with your purchase, you can return it for a refund or exchange. The item must be in its original condition, unused, and in the original packaging. For more details, please visit our Refund & Returns page.

Q6: Can I change or cancel my order?
A: Yes, you can modify or cancel your order as long as it has not yet been shipped. Please contact us immediately if you need to make any changes. Once an order is shipped, it cannot be modified.

Q7: What if I receive a damaged or defective product?
A: We take great care in packaging your orders, but if you do receive a damaged or defective item, please contact us within 7 days of receiving your order. We will arrange for a return or exchange at no additional cost to you.

Need Further Assistance?

• Email: Reach out at info@commizo.com for prompt responses.
• Phone: Speak with our support team by calling +1 (000) 000 0000.
• Address: Visit or write to us at 7152 Tabor Dr, Dallas, TX 75231, United States.

We’re here to make your shopping experience as smooth as possible!